FAQ's general questions 🏳️
Commonly asked questions
Find answers to the most frequently asked questions about service and support.
Not able to sign in?
How to contact support/admin?
What Internet Browsers are supported?
I have an issue seeing displays on my browser?
I have an issue making a payment?
I don't see authentication via my phone.
I don't see authentication email in my Inbox.
Why is it taking longer than stated to receive my report?
What we don't do
How do we guard against Prompt Injections?
Is 3-2-1-GoCheck following UK and EU AI rules?